Return & Exchange Policy

Effective Date: 10-08-2025

At Joyce Line, every item is made and handled with care. We want you to be satisfied with your purchase, so please read our policy before placing your order.

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1. No Returns, Exchanges, or Refunds

We do not offer returns, exchanges, or refunds due to the nature of our products. Please ensure you select your size and style carefully before confirming your order.

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2. Size Adjustments

If your item does not fit perfectly, you may request free size adjustments.

• Adjustment service is free of charge.

• Delivery fees (for sending and returning the item) will be the customer’s responsibility.

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3. Damaged or Incorrect Items

If you receive a product that is damaged or incorrect compared to your order, please contact us immediately.

• We will assess the issue and arrange a replacement or repair at no extra cost.

• You must report the issue within 24 hours of receiving your order.

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4. How to Contact Us

📍 Contact Form: https://joyceline.ae/pages/contact
📧 Email: Maryam.am2@hotmail.com
📱 WhatsApp: https://wa.me/971561357472